Terms & Conditions
Effective Date: December 1^st, 2024

Welcome to shop.dgecigars.com (“Website”), operated by De Gracia & Estevez Cigars (“Company,” “we,” “us,” or “our”). By accessing or using our Website, you agree to these Terms & Conditions. If you do not agree, you may not use this Website. These Terms are governed by the laws of the State of Texas.

1. Eligibility

• You must be at least 21 years old to purchase products from our Website.
• By placing an order, you certify that you are of legal age to purchase tobacco products in your jurisdiction and comply with all applicable laws.

2. Product Availability and Descriptions

• We make every effort to ensure that product descriptions and availability on the Website are accurate. However, we cannot guarantee that all information, including product images, is error-free or up-to-date.
• All products are subject to availability and may be discontinued or substituted without prior notice.

3. Pricing and Payment

• All prices are listed in U.S. dollars and are subject to change without notice.
• Payment is required at the time of purchase. We accept major credit cards and other payment methods displayed during checkout.
• Sales tax will be calculated based on Texas state law and added at checkout. Any additional shipping or handling fees are the responsibility of the buyer.

4. Shipping and Delivery

• We ship exclusively to addresses within the United States. Delivery times are estimates and may vary based on carrier performance and other factors.
• De Gracia & Estevez Cigars is not responsible for delays caused by the carrier or issues resulting from incorrect shipping addresses provided by the buyer.
• Title and risk of loss pass to you upon delivery to the shipping carrier in Texas.

5. Returns and Refunds

• All sales are final due to the nature of our products. Returns or exchanges are only accepted for defective or damaged products.
• To request a refund or replacement for defective or damaged items, you must contact us within 7 days of receiving your order. Email customer.support@dgecigars.com with proof of purchase and photos of the defect or damage.

6. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
• We reserve the right to terminate accounts, refuse service, or cancel orders at our discretion, especially in cases of suspected fraud or non-compliance with these Terms.

7. Prohibited Uses

You agree not to:

• Use the Website for unlawful purposes or in violation of Texas or federal law.
• Resell or redistribute products purchased from the Website.
• Provide false or misleading information during account creation or checkout.

8. Intellectual Property

• All content on this Website, including text, graphics, logos, and images, is the exclusive property of De Gracia & Estevez Cigars and protected under U.S. copyright and trademark laws.
• Any unauthorized use of this content is prohibited without prior written consent.

9. Disclaimer of Warranties

• The Website and its content are provided “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
• We do not guarantee uninterrupted or error-free use of the Website.

10. Limitation of Liability

• To the fullest extent permitted by Texas law, De Gracia & Estevez Cigars will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website, including loss of profits, even if advised of the possibility of such damages.

11. Governing Law and Jurisdiction

• These Terms & Conditions and any disputes arising from your use of the Website or purchase of our products are governed by the laws of the State of Texas, without regard to its conflict of laws principles.
• Any disputes shall be resolved exclusively in the courts located in [insert county], Texas.

12. Changes to Terms & Conditions

• We reserve the right to update or modify these Terms & Conditions at any time. Any changes will take effect immediately upon posting on the Website. Your continued use of the Website constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:
De Gracia & Estevez Cigars
Email: customer.support@dgecigars.com
Phone: +1-512-900-9784