Terms & Conditions
Effective Date: December 1st, 2024

Welcome to the DGE Cigars Wholesale Partner Portal (“Portal”), operated by De Gracia & Estevez Cigar Trading, LLC (“DGE Cigars,” “Company,” “we,” “our,” or “us”). This Portal is intended exclusively for approved wholesale customers, distributors, retailers, cigar lounges, hospitality businesses, and other authorized commercial partners.

By accessing or using this Portal, creating a wholesale account, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, you may not access or use the Portal.

These Terms are governed by the laws of the State of Texas.

1. Wholesale Account Eligibility

Access to this Portal is restricted to approved business customers.

To qualify for a wholesale account, applicants must:

  • Be 21 years of age or older.
  • Be a legally registered business.

  • Be authorized to purchase and resell premium tobacco products.

  • Maintain all applicable federal, state, and local licenses and permits required to purchase and sell tobacco products.

  • Provide accurate business, tax and Cigar/Tobacco retail license information during registration.

DGE Cigars reserves the right to approve, deny, suspend, or terminate any wholesale account at its sole discretion.

2. Wholesale Pricing

All pricing displayed within the Portal is confidential and intended solely for authorized wholesale partners.

Wholesale pricing:

  • Is subject to change without prior notice.

  • May vary by customer classification, territory, volume, or promotional programs.

  • May not be published or disclosed to third parties without prior written consent from DGE Cigars.

3. Orders

Submission of an order does not constitute acceptance by DGE Cigars.

  • All orders are subject to:

  • Product availability

  • Credit approval (if applicable)

  • Verification of licensing requirements

  • Final acceptance by DGE Cigars

We reserve the right to reject or cancel any order at our discretion.

4. Minimum Order Requirements

Wholesale orders may be subject to minimum order quantities or minimum dollar amounts.

Current minimum purchase requirements will be communicated through the Portal or by your DGE Cigars representative.

    5. Payment Terms

    Unless otherwise agreed in writing:

    • Payment is due at the time of order.

    • Approved credit accounts shall follow the payment terms established in their respective credit agreement.

    • Late payments may result in:

      • Suspension of ordering privileges

      • Finance charges where permitted by law

      • Collection costs and attorney’s fees

    DGE Cigars reserves the right to modify payment terms at any time.

      6. Taxes

      Customers are responsible for all applicable:

      • Federal excise taxes

      • State tobacco taxes

      • Sales and use taxes

      • Local taxes

      • Import or export duties (if applicable)

      Valid resale certificates and tax exemption documentation must be provided prior to ordering if applicable.

      7. Shipping and Risk of Loss

      Orders are shipped from our designated fulfillment locations within the United States.

      Delivery dates are estimates only.

      Title and risk of loss transfer to the purchaser upon delivery of the shipment to the carrier.

      DGE Cigars is not responsible for delays caused by:

      • Shipping carriers

      • Weather

      • Customs

      • Government agencies

      • Force majeure events

      Customers are responsible for providing accurate shipping information.

      8. Product Inspection

      Customers must inspect shipments immediately upon receipt.

      Any shortages, shipping damage, or product defects must be reported within five (5) business days of delivery.

      Claims submitted after this period may not be accepted.

        9. Returns

        Due to the nature of premium tobacco products, all wholesale sales are final.

        Returns or replacements will only be considered in cases of:

        • Shipping damage

        • Manufacturing defects

        • Incorrect products shipped by DGE Cigars

        Return requests require prior written authorization.

        10. Authorized Resale

        Wholesale purchases are intended solely for resale through approved retail channels.

        Customers agree not to:

        • Resell products through unauthorized online marketplaces

        • Alter or remove DGE Cigars branding

        • Repackage products without written authorization

        • Misrepresent DGE Cigars products or trademarks

        DGE Cigars reserves the right to terminate business relationships for unauthorized resale practices.

          11. Intellectual Property

          All trademarks, logos, product names, marketing materials, photography, website content, and branding remain the exclusive property of De Gracia & Estevez Cigar Trading, LLC.

          Authorized partners may use approved marketing materials solely for the promotion and sale of DGE Cigars products.

          No other use is permitted without written authorization.

          12. Confidentiality

          Wholesale pricing, business information, promotional programs, product availability, and other information available through this Portal are considered confidential.

          Partners agree not to disclose confidential information to competitors or unauthorized third parties.

            13. User Accounts

            Each wholesale account is responsible for:

            • Maintaining secure login credentials.

            • Restricting account access to authorized employees.

            • Promptly notifying DGE Cigars of unauthorized access.

            The account holder is responsible for all activity occurring under its account.

            14. Prohibited Use

            Users may not:

            • Use the Portal for unlawful purposes.

            • Access the Portal without authorization.

            • Attempt to circumvent security measures.

            • Scrape, copy, or harvest pricing or product information.

            • Interfere with Portal operations.

            15. Disclaimer of Warranties

            Except as expressly stated, all products and Portal services are provided “AS IS” and “AS AVAILABLE.”

            DGE Cigars disclaims all warranties, express or implied, including warranties of:

            • Non-infringement

            • Merchantability

            • Fitness for a particular purpose

            16. Limitation of Liability

            To the fullest extent permitted by Texas law, DGE Cigars shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

            • Portal access

            • Product purchases

            • Delayed shipments

            • Business interruption

            • Lost profits

            • Lost sales

            Total liability shall not exceed the amount paid for the applicable order.

            17. Compliance with Laws

            Wholesale customers are solely responsible for complying with all applicable federal, state, and local laws governing:

            • Tobacco sales

            • Tobacco taxation

            • Age verification

            • Licensing

            • Shipping restrictions

            DGE Cigars reserves the right to request proof of licensing or regulatory compliance at any time.

            18. Governing Law

            Wholesale customers are solely responsible for complying with all applicable federal, state, and local laws governing:

            • Tobacco sales

            • Tobacco taxation

            • Age verification

            • Licensing

            • Shipping restrictions

            DGE Cigars reserves the right to request proof of licensing or regulatory compliance at any time.

            19. Changes to Terms

            DGE Cigars may modify these Terms & Conditions at any time.

            Updated Terms become effective immediately upon posting to the Portal.

            Continued use of the Portal constitutes acceptance of the revised Terms.

            20. Contact Information

            If you have any questions or concerns about these Terms & Conditions, please contact us at:
            De Gracia & Estevez Cigar Trading, LLC
            DGE Cigars Wholesale Division
            Email: info@dgecigars.com
            Phone: +1 (512) 900-9784
            Website: https://www.dgecigars.com